Terms & Conditions
By using the services, information, website and applications
of MKena, you agree to be bound by its conditions of use (explained below) and
all disclaimers and terms and conditions that appear elsewhere on MKena.
Product Descriptions and Pricing
MKena strives for accuracy in all item descriptions, pictures,
compatibility references, detailed specifications, pricing, links and any other
product-related information listed or referenced on our website. We cannot
guarantee that all item information including descriptions, pictures, and
pricing or any other product-related information listed is entirely accurate,
complete or current, nor can we assume responsibility for these errors. In the
event a product listed on our website is labeled with an incorrect price due to
some typographical, informational, technical or other error, MKena shall, at
its sole discretion, have the right to refuse and/or cancel any order for said
product and correct and/or remove the inaccurate information. Additionally, all
hyperlinks to other websites from MKena are provided as resources to customers
looking for additional information and/or professional opinion. MKena does not
assume responsibility for the claims and/or representations made on these or
any other websites.
Order Cancellation and Item Availability
Items are usually available for shipment within 2 business days
from the date the order is received. However, due to vendors schedules and
product availability by the vendors, this is not always possible. It is the
customer's responsibility to verify item availability before ordering. MKena
does not guarantee any stock status or availability on our website. To protect
the security of our customers, once an order is placed the shipping address
cannot be changed.
In case you cancel your order, the return value amount will be
returned to the card account used less any fees or commissions have been
truncated by the service providers of the cards on the process. This amount can
be shown / reflected in the card account within a maximum period of up to a
month, depending on the speed of bank procedures source card.
Payments
MKena.com
accept the following credit cards Visa, Mastercard or Mada cards in Saudi Riyal
currency.
MKena.com
takes privacy and security (yours and ours) extremely seriously. Our payment
gateway will be process in very secure SSL encrypted page by our payment
provider.
Shipping
Please
open all packages immediately while Aramex delivery man in front of you to
confirm that no items are damaged or missing. If items are missing or damaged
please give it back to Aramex delivery personal & contact our support team
at [email protected] All claims for missing and/or damaged items must be sent
to our support team within 2 business days of delivery. International shipments
that are not delivered or collected by the customer will be abandoned. No
reshipment will be made and no refunds will be given.
Duties
and Taxes
However,
many countries have tax/duty-free threshold for personal imports where no
additional charges are applied. The threshold varies from a country to another
and can for instance be the total value of the import, quantity of ordered
items, etc. Please check the rules applied locally at the destination country
to determine whether you will be charged any fees before completing a purchase.
We are not responsible for
any fees, taxes or import duties imposed by the destination country. We will
NOT issue any refund if the order items were rejected or disposed of by the customs
officials at the destination country due to violating the authorities
regulations.
Use
of the Site
No
violations of the laws of Saudi Arabia or any other countries our services are
offered to.
Non-human
use and access to the website or the services of MKena is only allowed to
Google, Facebook and Twitter. It is forbidden access or use the services of
MKena by any other entities.
Any collection
of users data such as emails or phone numbers or violating the users privacies
is strictly prohibited.